Select accomplishments

 Primary Architect of two fully integrated social care management products
  – Product A (5-year evaluation)
    * 150,000 consumers (55%) completed the intervention
    * 2-10% increases in HEDIS / Quality scores
    * 500,000 social providers across the US
    * 350% return on a $10M investment

  – Product B (3-year evaluation)
    * 35,000 consumers (21%) completed the intervention
    * Fully embedded cost into Medical Expense
    * 256% return on $25M investment

 Primary Architect of an internal population health strategy for a national
telecommunications company using SAVA to create health hubs
– Generated a 20% savings by redesigning the EAP
– Launched to 171,000 members with the following Year 1 surge
    * 141% in overall engagement
    * 68% in compliance with preventive measures

Executive Sponsor and Primary Architect of a community-based, new-market entry model and CBO contracting strategy
 * Government bids: 98% success rate and consistently ranked in top 3
 * Market launch enrollment projections to within 3% margin of error
 * 2-4% lift in provider and member network promoter scores

Primary Architect of a national social support / employee assistance program peer-based call center
 * 250 peer coaches hired through workforce innovation like Welfare to Work, etc.
 * 100% of eligible associates transitioned to full-time annually
 * 50% increase in overall member reach / engagement
 * 250% return on investment
 

Primary Architect and Implementation lead of a two-year youth-focused health and wellness campaign that included physical training, on-campus physicals, and an Olympics-style one-day competition
 * 8,500 total participants (35% of total population) completed the intervention
 * 2-10% reduction in Body Mass Index (varied by age band / gender)
 * 252% return on $500K investment

Primary Architect and Executive Sponsor of a 6-year program to contract with community-based social care providers across the United States using a 6-level contracting strategy to “meet them where they are”
 * Assembled a network of more than 500,000 social care providers
 * Contracted to exchange data with more than 50,000 social care providers
   (5,000 on testing value-based arrangements)
 * 450% return on a $6M investment with a 1-7X increase in quality scores

Executive lead over product innovation and administration (including benefits design and member segmentation)

* Increased member retention by 118%
* Increased engagement by 137% through cross-product/household segmentation
* Retained 95% of incentive-based at-risk (“claw back”) funding